Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to yo

Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well maintained environment. Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature. Develop ways to improve cost savings and labor retention/associate development in li

As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide

Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with

Be readily available and approachable for all guests. Assist associates in understanding guests' ever changing needs and expectations and exceed them. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Publish all GSS results in a timely manner including all GSS forms, comment cards and guest letters. Soli

Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Coordinate and help housekeeping with heavy lifting and priority requests. Use your watchfulness to report missing or found articles and any sign of damage or needed repair. Be graciously attentive to guests, answering questions and g

Position is responsible for the safeguarding of hotel property, assets, guests, visitors and our associates. Some Key Responsibilities Patrol hotel property to ensure the safety of our guests and employees and to protect the hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow up all inves